SERVICES
What currencies does Bitcoin Wallet support?
Bitcoin Wallet only supports Bitcoin (BTC). Please do not use your wallet for other currencies.
How to send currency to another wallet?
In the "Wallet" tab of your application, select the “Send”. Enter the amount to be sent in Bitcoins, click continue and ent ...
How to get currency to your wallet?
In the “Wallet” tab of your application, select the “Details”. You will see your Bitcoin address in the form of a numeric c ...
How to find out my BTC address?
In the “Wallet” tab of your application, select the “Details”. You will see your Bitcoin address in the form of a numeric c ...
Why did my BTC address change?
There is no reason to worry! In fact, we automatically generate a new address for you after each transaction you make, or w ...
Why don’t I receive the currency sent to my wallet?
In such cases, first of all, check with the sender, whether he really sent the funds to your address. Specify whether your ...
What commission does Bitcoin Wallet charge for transfer?
Bitcoin Wallet’s commission is equal to 0. The commission required to complete a bitcoin transaction depends on the workloa ...
Can I cancel the transaction?
After you have confirmed your transaction, it goes to the blockchain system for processing and you can no longer cancel it. ...
What should I do if I sent funds to the wrong address?
After you have confirmed your transaction, it goes to the blockchain system for processing and you can no longer cancel it. ...
How to check the status of my transaction?
You can check the status of your transaction in the “Wallet” tab of your application. After sending the amount, a new line ...
How to delete my bitcoin address?
Your address cannot be deleted, but it is not necessary. You can read more here «Why did my BTC address change?».
Can I import an existing wallet into Bitcoin Wallet?
Sorry, this feature is not available. But you have the opportunity to send funds from your existing wallet to your personal ...
Why can't I buy/sell bitcoin?
Unfortunately, the purchase/sale of cryptocurrency is not legally regulated in every country. Now we are working to ensure ...